Bristol > Advice & Services

Advice & Services

One Stop Service

Telephone Advice Line

The Telephone Advice Line on 0800 800 052 is available on Mondays, Thursdays and Fridays between 10am and 12.30pm and again between 2pm and 4.30pm. It offers advice and casework assistance over the phone and is quick and easy to use. The line can get busy, but please keep trying. A telephone interpreter will be provided if necessary.

Unfortunately we can no longer offer appointments at our office or a drop-in service.

If you have a refugee status, Bristol Refugee Rights or the local Red Cross may be able to help you.

Bristol Refugee Rights 0117 908 0844

Trinity Centre, Trinity Road, Easton, Bristol, BS2 0NW
Monday 10am-12.30pm
Wednesday 10am-12.30pm
Thursday 10am-3pm

St Nicholas of Tolentino Community Hall, Easton, Bristol, BS5 0RE
Tuesday 10am-3pm

British Red Cross 0117 301 2600

Unit 41 Easton Business Centre, Felix Road, Bristol, BS5 0HE
Tuesday 1pm-3pm
Wednesday 1pm-3pm
Thursday 3.30pm-4.30pm
Friday 1pm-3pm

Trinity Centre, Trinity Road, Easton, Bristol, BS2 0NW
Thursday 12-3pm

Choices assisted voluntary return service

The Choices service provides independent and confidential advice and assistance for people who would like to return or who may be considering returning voluntarily.