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Manchester > advice & services
Our Manchester team provides a high quality and high volume screening and advice service for asylum-seekers. Our services cover eleven Local Authorities with significant numbers of asylum seekers and refugees: Manchester, Oldham, Salford, Bolton, Rochdale, Bury, Blackburn with Darwen, Stockport, Tameside, Trafford, and Wigan.
The largest numbers of refugees live in Manchester and the largest number of dispersed asylum seekers reside in Manchester, Salford, Oldham and Bolton. Last year our One Stop Shop service gave advice to around 700 people a month.
Advice and screening sessions operate on a drop-in basis.
Opening Hours:
Monday, Tuesday, Thursday, Friday 10am-1pm and 2pm-4.30pm.
Wednesday closed.
We also maintain a list of good quality screened interpreters to back up the considerable language skills of staff and volunteers.
For clients wishing to use our drop-in service (Mon, Tue, Thur, Fri: 10am and 2pm) please visit:
1 Tariff Street
Manchester
M1 2HF
It is advisable to get to the drop-in service half an hour before we open as the drop-in service is very busy and we cannot guarantee that everyone will be seen. To make an appointment please call Client Line on 0800 917 2719.
Choices
We also provide a confidential service offering information, advice and support to asylum seekers and refugees who are considering voluntary return through our Choices project. Please call our Choices team to make an appointment or for more information:
Free number for asylum seekers and refugees -
0800 917 2719
Tel: 0161 233 1216/1219
Fax: 0161 236 4285
Training
Our team also provides training, support and resources to advice providers. This includes training in basic and advanced advice skills for refugee organisations and voluntary organisations, training refugees as advice givers and providing refugee awareness training.
Telephone advice
We offer a free telephone service called Client Line for asylum seekers, refugees and their friends and relatives across the region that gives advice, books appointments with Refugee Action caseworkers and signposts clients to other agencies as appropriate.
0800 917 2719
0161 233 1217/1209/1460
We also offer an advice line for agencies working with asylum seekers and refugees who need advice on behalf of their clients.
0800 917 2719
0161 233 1215
Opening hours as above.