Greater Manchester > Advice & Services
Advice & Services
Our Manchester team provides a high quality and high volume screening and advice service for refugees and asylum-seekers. Our services cover eleven Local Authorities with significant numbers of asylum seekers and refugees: Manchester, Oldham, Salford, Bolton, Rochdale, Bury, Blackburn with Darwen, Stockport, Tameside, Trafford, and Wigan.
The largest numbers of refugees live in Manchester and the largest number of dispersed asylum seekers reside in Manchester, Salford, Oldham and Bolton. Last year our One Stop Shop service gave advice to around 400-500 people a month.
Advice and screening sessions operate on a drop-in basis for one day per week.
We also maintain a list of good quality screened interpreters to back up the considerable language skills of staff and volunteers.
One Stop Service
Asylum advice drop in
Refugee Action Manchester run an asylum advice drop in session on Wednesdays. The service can be extremely busy on drop in days so waiting times can be long but where possible everyone will be seen.
Telephone advice
Free phone number: 0800 917 2719.
Clients and agencies can call this number and leave their name and contact details and someone from the team will try to call them back that day or the following working day.
We also offer an advice line for agencies working with asylum seekers and refugees who need advice on behalf of their clients.
A team of resettlement workers from Refugee Action in Manchester and Bolton are supporting refugees who are being offered protection as part of a United Nations international resettlement programme.
Choices (assisted voluntary return)
The Choices service provides independent and confidential advice and assistance for people who would like to return or who may be considering returning voluntarily.
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