Contact Us

Thank you for your interest in contacting Refugee Action. To help you find the right person for your query, please read through the following list.

If you need help or advice about seeking asylum in the UK:

Please look at this list of support services for people seeking asylum to find out how we can help or where to call for other services.

If you have money to donate, you are fundraising for us or have a question about a donation you’ve made:

Please email our supporter care team at

Sincere apologies, our phone line is temporarily not working due to a technical issue. Please send us an email and we will get back to you as soon as we can.

If you’re a journalist or work for the media:

Please call our media team on 07771 748 159 or email

If you have a query about a job application or recruitment at Refugee Action:

Please email us at

If you have a query about invoices or payments:

Please email us at

If you’re interested in volunteering with Refugee Action:

You can find all our volunteer opportunities and sign up to receive emails about volunteering opportunities with us here.

If you would like to donate clothing or other items to support refugees:

Unfortunately, we don’t have the capacity to hold or process such donations but you’ll find information on organisations that can take such donations and a range of other ways to help and support refugees here.

If you would like to know more about how we handle fundraising complaints:

You can read our Fundraising Complaints Procedure here.