Vulnerable migrants need accurate, high quality advice. Without it they face injustice and destitution.

Since 2016, Refugee Action’s Frontline Immigration Advice Project (FIAP) has been helping organisations working with them to provide that advice.

We do this by training advisers, supporting advice model development and helping organisations get Office of the Immigration Services Commissioner (OISC) registered. Then we continue to support them in their practice. This leads to more free, good quality immigration advice available to refugees and asylum seekers.

FIAP is a project from Refugee Action’s Good Practice and Partnerships service.

Training Courses

Pass Rate

Partner Organisations

Who we work with

Charities and other not-for-profit organisations who:

• Want to register with the OISC
• Are already OISC registered, or
• Are unsure about registering, or don’t need to, but want to understand immigration advice and how to work within its legal boundaries

What we offer

• Training in immigration law at OISC Levels One and Two
• Study support for OISC assessments
• Guidance through the OISC registration process
• Ongoing support and Continuous Professional Development to students and organisations enrolled in the FIAP programme
• Awareness raising sessions to help unregistered organisations work within legal boundaries
• Needs assessments and advice model development for organisations who are unsure about their requirement to register

We offer all this online and by phone.

What do you need?

Services are currently free. Please choose one of the following.

My organisation is not OISC registered but needs to be

My organisation is OISC registered and wants more staff trained or to register at Level 2

My organisation is unsure or has no plans to get registered