Skip to main content

VOLUNTEER ROLE: Learning Assistant – Working English Digital

Working English Digital is a new project providing pre-employment support to refugees, asylum seekers and other vulnerable migrants, through a combination of employability and ‘working English’ group sessions, and 1:1 mentoring.

We are looking for volunteers to help with the facilitation and delivery of online group sessions, alongside the Project Coordinator.

What are the main duties?

  • Deliver and teach planned activities in online group sessions (with support from lead teacher)
  • Help students practise and improve their English in online group sessions
  • From time to time, work with Entry 1 to Entry 2 level learners on a 1-2-1 basis, to help them improve their English before they join the main programme
  • Assist learners to complete Outcome Stars to measure their progress
  • Use an online system to update learners’ progress and session attendance
  • Contribute to volunteer debriefs for 10-15 minutes after each class
  • Attend group supervision sessions with other volunteers, facilitated by the Project Coordinator

What is the time commitment?

  • 30 minutes interview call and chat about the project
  • Role-specific training on facilitating group work and online safety for existing Refugee Action volunteers
  • Induction, general training and role-specific training for new volunteers
  • 2.5 or 5 hours a week for session delivery and debriefs, depending on your availability
  • Ongoing training opportunities to meet your support and development needs
  • Refugee Action volunteers commit to the service for at least six months

Where would I be based?

  • This is a remote volunteering opportunity – you would be volunteering from home or any other place you would like

What support and benefits can I expect to get?

  • Training (plus induction for new volunteers)
  • 1:1 supervision, including debriefs after sessions
  • Ongoing support and wellbeing checks from Project Coordinator
  • Group supervision sessions with other volunteers every ten weeks
  • Reasonable expenses for travel costs when face-to-face
  • Access to development opportunities such as extra training and workshops, to improve communication, facilitation, teaching and digital skills, and increase cultural awareness and knowledge of our specific context and the charity sector as a whole
  • Opportunity to gain a variety of skills and experience, meet new people and make a lasting impact on clients’ lives

What skills are we looking for?

  • Ability to deliver and facilitate employability and English language activities for learners
  • English Language teaching experience would be beneficial
  • Ability to work with people from a range of ages, backgrounds and cultures. Experience of this would be an advantage
  • Ability to complete tasks using own initiative
  • Ability to record information accurately (paper files or database)
  • Ability to volunteer within confidentiality and safeguarding guidelines
  • Ability to provide support to people who might be emotionally vulnerable
  • Ability to communicate in an accurate and clear manner, with a good standard of English
  • Knowledge of another language such as Arabic, Farsi or Kurdish is helpful but not essential
  • Punctuality and reliability
  • Willingness to develop new knowledge and skills

Those with lived experience as a refugee, asylum seeker or migrant are encouraged to apply. We ask for 2 references from all our volunteers. This role also requires a DBS (criminal record) check at basic level.

We welcome applications from people with lived experience as a refugee, asylum seeker or migrant. We are committed to making every reasonable adjustment to the workplace or working arrangements to accommodate people with disabilities or specific learning difficulties.

HOW TO APPLY (deadline: 4 March 2022)

Please complete the volunteer information form below.

Please briefly tell us about experience you have had (work/study/volunteering etc.)
Do you have any ESOL teaching experience, Mentoring experience, or any other types of teaching experience. If so, please expand on this.
Please tell us which days you are available for volunteering.
Please say how this would fit with your other commitments and plans.