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Asylum Info Groups and Asylum Guides

Picture showing a Refugee Action training session

Refugee Action’s Asylum Info Groups project provides advice briefings for asylum seekers in Liverpool and Merseyside.

The asylum process can be complicated and bewildering.  Too often, people fall through the cracks.  They end up isolated, cut off from support and even homeless just because they’ve sought safety in the UK.

We’re determined to tackle this growing problem.  Our Asylum Guide group information sessions help asylum seekers in Liverpool and Merseyside to understand the asylum process, their rights within it and where to go for help.

In some cases we are able to offer one to one support through highly trained Asylum Guide volunteers, who can meet regularly as a person navigates their way through the asylum process to offer information and support.

This project is part of the Strategic Displacement and Migration Programme.

Who does this service support?

Asylum seekers in Liverpool and Merseyside who need information about the asylum process and their rights.

How to contact this service

Please contact us to refer yourself or someone else to this service.

You should include your name and/or the name of the person you want to refer, a contact number and the language you or they would prefer to attend an advice session in.

We will then contact you to arrange a place at one of our sessions.

You can also visit us on Fridays at 12pm at The British Red Cross Welcome Centre, Saint Bride Church, Percy Street, Liverpool L8 7LT.

If we are not at the Welcome Centre, please leave your contact details with one of the British Red Cross staff members and we will get back to you as soon as we can.