Skip to main content

Employability Learning Assistant – Working English Digital

Working English Digital is a new project providing pre-employment support to refugees, asylum seekers and other vulnerable migrants, through a combination of employability and ‘working English’ group sessions, and 1:1 mentoring.

We are looking for volunteers to help with the facilitation and delivery of online group sessions, alongside the Project Coordinator.

We are excited about the contribution volunteers from a wide range of backgrounds will make to the work of the project.

What are the main duties?

  • Deliver and facilitate planned learning activities in online group sessions
  • Work with whole group or lead smaller groups, depending on the activity
  • Assist learners to complete Individual Learning Plans to set goals
  • Assist learners to complete Outcome Stars to measure their progress
  • Take part in debriefs with the Project Coordinator after sessions, to feed back on how learners have responded to activities
  • Attend group supervision sessions with other volunteers, facilitated by the Project Coordinator, every ten weeks
  • Attend 1:1 supervisions with Volunteer Supervisor every six weeks

What is the time commitment?

  • 30 minutes for a video call interview and chat about the project
  • Role-specific training on facilitating group work and online safety for existing Refugee Action volunteers
  • Induction, general training and role-specific training for new volunteers
  • 2.5 or 5 hours a week for session delivery and debriefs, depending on your availability
  • Ongoing training opportunities to meet your support and development needs
  • Refugee Action volunteers commit to the service for at least six months

Where would I be based?

This is a remote volunteering opportunity – you would be volunteering from home or any other place you would like

What support and benefits can I expect to get?

  • Induction training (including an Introduction to Refugee Action and Operational Safeguarding)
  • Specific role training and other organisational training opportunities
  • 1:1 supervision, including debriefs after sessions
  • Ongoing support and wellbeing checks from Project Coordinator
  • Group supervision sessions with other volunteers every ten weeks
  • Reasonable expenses for travel costs when face-to-face
  • Access to development opportunities such as extra training and workshops, to improve communication, facilitation, teaching and digital skills, and increase cultural awareness and knowledge of our specific context and the charity sector as a whole
  • Invitation to Refugee Action events and to Staff and Volunteer Meetings
  • Opportunity to gain a variety of skills and experience, meet new people and make a lasting impact on clients’ lives

What skills are we looking for?

  • Ability to deliver and facilitate employability and English language activities for learners. Experience of this would be beneficial
  • Ability to work with people from a range of ages, backgrounds and cultures. Experience of this would be an advantage
  • Ability to complete tasks using own initiative
  • Ability to record information accurately (paper files or database)
  • Ability to volunteer within confidentiality and safeguarding guidelines
  • Ability to provide support to people who might be emotionally vulnerable
  • Ability to communicate in an accurate and clear manner, with a good standard of English
  • Knowledge of another language such as Arabic, Farsi or Kurdish is helpful but not essential
  • Punctuality and reliability
  • Willingness to develop new knowledge and skills
  • Those with lived experience as a refugee, asylum seeker or migrant are encouraged to apply

We ask for 2 references from all our volunteers. This role also requires a DBS (criminal record) check at a Basic Level. Having a criminal record will not stop us from considering your application to volunteer. We will consider every applicant and their circumstances carefully.

We welcome applications from people with lived experience as a refugee, asylum seeker or migrant. We are committed to making every reasonable adjustment to the workplace or working arrangements to accommodate people with disabilities or specific learning difficulties.



Enquire now